Customer Service Representative

Our client, a well-established international manufacturer, is seeking a Customer Service Agent to join their experienced and customer-focused team based in Midleton, Co. Cork. This is an excellent opportunity for someone with a strong customer service background who enjoys working in a fast-paced environment and delivering a high standard of support. The successful candidate will work closely with customers and internal teams to ensure an exceptional customer experience across a range of international markets. Key Responsibilities Provide a high level of customer service and support. Respond to customer enquiries in a timely and professional manner. Adhere to customer service policies and procedures. Work collaboratively with colleagues to achieve customer satisfaction targets. Manage customer queries and requests from start to finish. Maintain accurate records using ERP and customer service systems. Liaise with internal departments to ensure efficient resolution of issues. Prioritise ...