Customer Service Representative

Crossroads C&I is an industry leader that drives the future of energy‑efficient insulation and building material products. Recognized as a “Great Place to Work,” it values integrity, innovation, and a diverse and inclusive culture.

Job Description

We are seeking an experienced Customer Service Representative / Inside Sales Representative to fill a permanent opening on the order desk at our Coquitlam location.

Requirements: • 3 years of experience working on an order desk in a wholesale distribution environment. • Detail‑oriented, customer‑focused with a mechanical aptitude and strong interpersonal skills. • Ability to establish and maintain good working relationships with long‑term customers and colleagues.

Job Overview

The Order Desk staff is the first point of contact for customers. This fast‑paced role involves interacting with contractors, installers, suppliers, and coworkers while maintaining professional behavior under pressure in pers...