Job Description
Description
We are looking for a Customer Service Representative to join our team on site in Clifton Park, New York in a contract-to-permanent capacity. This role is ideal for someone who brings a service-focused mindset, communicates clearly, and can manage a high volume of customer interactions with professionalism. The position supports customers with account questions, service requests, and issue resolution while helping ensure dependable service for the community.
Responsibilities:
• Manage incoming customer interactions and assist with setting up new service, ending service, or updating existing accounts.
• Handle payment-related activity, review billing concerns, and maintain accurate customer records in internal systems.
• Respond to questions from customers and internal teams to clarify service needs and address concerns in a timely manner.
• Investigate service-related issues and work toward practical, safe, and efficient...
We are looking for a Customer Service Representative to join our team on site in Clifton Park, New York in a contract-to-permanent capacity. This role is ideal for someone who brings a service-focused mindset, communicates clearly, and can manage a high volume of customer interactions with professionalism. The position supports customers with account questions, service requests, and issue resolution while helping ensure dependable service for the community.
Responsibilities:
• Manage incoming customer interactions and assist with setting up new service, ending service, or updating existing accounts.
• Handle payment-related activity, review billing concerns, and maintain accurate customer records in internal systems.
• Respond to questions from customers and internal teams to clarify service needs and address concerns in a timely manner.
• Investigate service-related issues and work toward practical, safe, and efficient...
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