Job Description
Description We are looking for a Customer Service Representative to support a busy team in California. This contract opportunity with potential for a permanent position is ideal for someone who enjoys helping customers, managing high-volume communication, and keeping records accurate and organized. The person in this role will handle phone and email inquiries, coordinate appointments, and assist with order-related tasks while delivering a positive customer experience.
Responsibilities:
• Respond to incoming customer calls with professionalism, providing timely assistance and clear information.
• Make outbound calls as needed to follow up on requests, confirm details, and support service completion.
• Manage customer communications through email, ensuring messages are handled accurately and efficiently.
• Enter and update customer, order, and service information in internal systems with a high level of accuracy.
• Process order-related activities and maintain com...
Responsibilities:
• Respond to incoming customer calls with professionalism, providing timely assistance and clear information.
• Make outbound calls as needed to follow up on requests, confirm details, and support service completion.
• Manage customer communications through email, ensuring messages are handled accurately and efficiently.
• Enter and update customer, order, and service information in internal systems with a high level of accuracy.
• Process order-related activities and maintain com...
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