Customer Service Representative

Description We are looking for a customer-focused individual to join our team as a Customer Service Representative in California. This contract position with potential for a long-term opportunity is ideal for someone who enjoys helping customers, managing high-volume communication, and keeping service records accurate and organized. The role involves supporting customers by phone and email, coordinating appointments, and assisting with order-related tasks in a fast-paced environment.

Responsibilities:
• Handle incoming customer calls courteously, provide helpful information, and resolve service-related questions efficiently.
• Communicate with customers through email and phone to confirm details, provide updates, and ensure a positive service experience.
• Enter customer, order, and service information into internal systems with a high level of accuracy and attention to detail.
• Support order processing activities by reviewing requests, recording information, and ...