Customer Service Representative

Position Summary:

We are currently seeking a dedicated and knowledgeable Customer Service Representative to join our clients team. This position plays a critical role in providing exceptional customer service, primarily focusing on researching dental plans and effectively communicating the necessary details to our clients. The representative will be expected to handle various types of requests, including fax and dentifi requests, and process plan requests through the Patient history and Chariot program. This position requires a high level of knowledge about company information, customer service, and the ability to manage job stress effectively.

Responsibilities:

• Research dental plans according to the department's specifications and effectively communicate these details to our clients.