Job Description
Description
A growing medical device company in Carlsbad is hiring a Customer Service Representative to support customer accounts, order processing, and client communication. This role is ideal for someone who enjoys helping people, solving problems, and serving as a trusted point of contact for customers. The company is looking for a professional and detail-oriented individual who can provide exceptional customer support while managing multiple priorities in a fast-paced environment.
Position Responsibilities
Customer Support & Account Management
+ Respond to customer inquiries via phone, email, and online channels
+ Process orders, returns, and account updates accurately
+ Provide shipment updates, product information, and order status communication
+ Research and resolve customer concerns in a timely manner
+ Maintain detailed notes and records within customer management systems
Administrative & Operational ...
A growing medical device company in Carlsbad is hiring a Customer Service Representative to support customer accounts, order processing, and client communication. This role is ideal for someone who enjoys helping people, solving problems, and serving as a trusted point of contact for customers. The company is looking for a professional and detail-oriented individual who can provide exceptional customer support while managing multiple priorities in a fast-paced environment.
Position Responsibilities
Customer Support & Account Management
+ Respond to customer inquiries via phone, email, and online channels
+ Process orders, returns, and account updates accurately
+ Provide shipment updates, product information, and order status communication
+ Research and resolve customer concerns in a timely manner
+ Maintain detailed notes and records within customer management systems
Administrative & Operational ...
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