Customer Service Representative

Role Overview

Our mission is to be the world’s preferred car rental company, driven by people who are passionate about delivering an exceptional service to our customers across the globe. We are looking for a Customer Service Representative who thrives in a fast‑paced environment and shares our passion, energy, and enthusiasm for creating unbeatable customer experiences.

Responsibilities

• Customer Service: Provide world‑class service, creating a friendly, welcoming experience during rent and return processes, maximizing customer loyalty and sales opportunities.
• Selling: Demonstrate outstanding selling skills, identify and maximize opportunities to increase revenue, and meet daily, weekly, monthly, and annual targets.
• Problem Solving: Resolve a wide variety of customer issues throughout the rental journey using Hertz’s proven tools and involving management when necessary.
• Teamwork: Work ...