Customer Service Representative

Position

Customer Service Representative

Salary

$60,000.00 - $75,000.00 annually

Requirements

• Education: Bachelor’s degree or equivalent in supply chain management, business administration, or a related field.
• Language: English (written and spoken). Bilingualism is an asset.
• Strong knowledge of papermaking is an asset.
• Strong leadership skills and team management abilities.

Responsibilities

• Continuously seek opportunities for freight reduction with existing business and target new business with more competitive freight.
• Support marketing and sales strategies by providing detailed market information to mill management, customer service, and others within the marketing group in regular reports.
• Engage in regular communication with current and potential customers through email, phone calls, video conference and in-person visits.
• Manage all s...