Customer Service Representative

Position: Customer Service Representative

Company: AYS Inc

Location: Canada Remote

Contract Details: Full time

Company Overview

AYS Inc is a leading provider of (insert company's products or services) in the (insert location) area. We are currently seeking a highly motivated and customer‑oriented individual to join our team as a Customer Service Representative.

Responsibilities

• Responding to customer inquiries and concerns via phone, email, and live chat in a timely and professional manner
• Assisting customers with product or service information, pricing, and order processing
• Resolving customer complaints and issues with empathy and efficiency
• Maintaining accurate and detailed customer records
• Collaborating with other departments to ensure prompt and satisfactory resolution of customer inquiries
• Continuously identifying and implementing process improvements to enhanc...