Job Description
Customer Service Representative (CSR)
The Opportunity:
We have an opening for a Customer Service Representative (CSR) in our customer service department located in our Calgary facility. By supporting the customer service department, you will be responsible for assisting the CSRs in entering, reviewing, and processing orders in a timely, accurate and detailed manner. You will also communicate with different departments including sales, production, design, shipping, and scheduling to ensure orders on being processed on time and our customers are satisfied.
Job Responsibilities
* Liaising between the customer, production, sales, and shipping to ensure customersu2019 orders are produced, shipped, and delivered as per the order.
* Responding to customer inquiries in a timely manner.
* Processing orders with great accuracy.
* Requesting tooling and other materials from inside and outside vendors.
* Ensuring that i...
The Opportunity:
We have an opening for a Customer Service Representative (CSR) in our customer service department located in our Calgary facility. By supporting the customer service department, you will be responsible for assisting the CSRs in entering, reviewing, and processing orders in a timely, accurate and detailed manner. You will also communicate with different departments including sales, production, design, shipping, and scheduling to ensure orders on being processed on time and our customers are satisfied.
Job Responsibilities
* Liaising between the customer, production, sales, and shipping to ensure customersu2019 orders are produced, shipped, and delivered as per the order.
* Responding to customer inquiries in a timely manner.
* Processing orders with great accuracy.
* Requesting tooling and other materials from inside and outside vendors.
* Ensuring that i...
Ready to Apply?
Take the next step in your AI career. Submit your application to Smurfit Westrock today.
Submit Application