Job Description

Scope of Responsibility

The New Brighton Residents Association (NBRA) is seeking an individual to provide excellent customer service, day‑to‑day enforcement of the rules and regulations of the NBRA, and assist with all tasks necessary for day‑to‑day office operation. Shift time will vary throughout the week, during evenings, and weekends.

Authority

The part‑time Customer Service Representative will report directly to the Customer Service Leader of the NBRA.

Hours of Work

Monday – Friday 3:50 pm–9:00 pm; Saturday – Sunday 8:45 am–3:00 pm or 3:00 pm–9:00 pm, as well as occasional weekday/daytime shift and statutory holidays.

Specific Duties

  • Provide exceptional customer service and portray a professional manner.
  • Effectively respond to customer inquiries, finding the answer when unknown.
  • Ensure all people entering the facility or park have membership cards, and co...

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