Customer Service Representative

Customer Service Representative (British English – UK Based)

We are seeking a Customer Service Representative to join our team and provide high‑quality support to our customers. This role requires strong communication skills and a clear British English accent , specifically from candidates based in the United Kingdom (Manchester or London preferred) .

The ideal candidate will be responsible for handling customer inquiries, resolving issues efficiently, and ensuring a positive customer experience across all communication channels.

Responsibilities

• Respond to customer inquiries via phone, email, chat, or other support channels in a timely and professional manner
• Provide accurate information regarding products, services, billing, and account‑related concerns
• Troubleshoot and resolve customer issues or elevate complex cases to the appropriate department
• Maintain accurate records of customer ...