Customer Service Representative

About Toll Group
At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge – big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post —

We are seeking a detail-oriented and proactive
Customer Service Representative
to join our team based in
Bayan Lepas, Penang
.
Key Responsibilities
:

• Data Management: Enter and maintain operational data accurately in accordance with Standard Operating Procedures (SOPs).
• Information Support: Respond promptly to queries from customers and internal teams, providing accurate and relevant information.
• Record Validation: Record operational details and check completed work for accuracy a...