Customer Service Representative

** Immediate start temp role **
** Sydney CBD - fully office based, Monday - Friday **
** $35 - $36 per hour + super **

Are you a versatile, proactive professional who loves delivering exceptional customer experiences? We’re looking for a Customer Service Consultant to join a dynamic, family-run business specialising in the buying and selling of precious metals and coins.

This is a hands-on, fully on-site role where you’ll engage with clients in-person, over the phone, and online helping with everything from bullion transactions to sales administration.
 
What you will be doing?

• Deliver outstanding customer service at the counter, via phone, and email
• Process web orders, purchase invoices, and shipping (inbound & outbound)
• Support sales administration, including chasing overdue sales and emailing invoices
• Perform KYC/AML co...