Job Description

  • Corporate Services
  • Sydney
  • Permanent
  • Hybrid Working Model
  • Salary on offer is $75,000 + super
  • Excellent training provided (paid)

Customer Service Specialist – Customer Loyalty & Retention
Our client, a leading financial services organisation, is seeking a motivated and customer-focused Customer Service Specialist to join their Customer Loyalty & Retention team.

This is an exciting opportunity to play a key role in strengthening customer relationships and driving long-term loyalty within a highly respected financial services organisation.

About the Role
Reporting to the Customer Care & Loyalty Leader, you will be responsible for retaining and increasing customer loyalty through both proactive and reactive engagement. You will identify the root causes behind cancellation requests and deliver tailored, compliant solutions that meet custome...

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