Customer Service Representative at Mini Mall Storage

Elevate service standards with Mini Mall Storage as a Customer Service Representative in the self-storage sector. You will be vital in overseeing facility operations and delivering exceptional customer experiences.
In this role, you will manage leads, sales, and customer inquiries while maintaining high brand standards. Your responsibilities will include unit inventory management, delinquency processes, and daily financial reconciliations. Strong organizational skills and attention to detail are essential for supporting operations and enhancing customer satisfaction.
Key Responsibilities:
• Convert leads to sales through internal sales processes
• Build relationships with current and prospective customers
• Address inquiries, concerns, and complaints promptly
• Facilitate auctions for unpaid accounts following company guidelines
• Conduct regular walkthroughs to maintain unit inventory accuracy
Requirements:
• High school diploma or equivalent; sales experien...