Customer Service Representative

Location:  Yarra Falls, Melbourne (Hybrid – 3 days in-office) 

In this position, you’ll be based in our Yarra Falls location. We’re committed to your flexibility and wellbeing, and our hybrid strategy currently requires three days a week in the office, giving you the option to work remotely for some of your working week. Find out more about our flexible work culture at computershare.com/flex.

We give you a world of potential

As a Customer Service Representative, you’ll be a key member of our Communications Centre team, supporting custodians and primarily assisting subscribers of Intermediary Online through both written and verbal communication.

In this role, you’ll be trusted to deliver accurate, timely, and professional support while meeting customer service and regulatory standards. You’ll handle a wide range of enquiries, ensuring every interaction reflects our commitment to quality and care.

Success here isn’t just about respondin...