Job Description

Customer Service Representative

Schedule

  • Monday-Friday: 7:00 AM - 3:00 PM PST
  • Weekend coverage: 1 hour Saturday + 1 hour Sunday (flexible)

Employment Type: Full-time (Independent Contractor Agreement)

Role Overview

We are seeking a dependable and customer-focused Customer Service Representative to serve as the primary point of contact for our customers. This role is essential to maintaining a high-quality customer experience through timely, professional, and accurate support across multiple communication channels.

The ideal candidate has a proven background in customer service, communicates clearly and confidently in English, and is comfortable working independently in a remote environment.

Key Responsibilities

  • Respond to customer inquiries via email, text, and phone
  • Provide fast, friendly, and professional customer support
  • Resolve order‑related issues, includ...

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