Job Description

Current Employees:

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The Department of Pathology has an exciting opportunity for a full-time Customer Service Representative 3 to work on-site in Miami.


CORE JOB SUMMARY

The Customer Service Representative 3 (H) receives, reviews, and addresses a variety of inquiries, including complaints, requests for information and/or service, etc., and follows up on customer concerns via face-to-face, email, fax, telephone, and/or regular mail. This position also guides lower-level customer service staff and handles more complex or unusual problems.

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