Customer Service Representative 1

Company: Digidentity

As a Customer Service Representative at Digidentity, you will be an integral part of our dynamic team, providing exceptional support to our global clientele. Based in The Hague, Netherlands, you will be at the forefront of delivering first-class customer service, ensuring customer satisfaction and fostering long-term relationships with our valued customers.

Your primary responsibility is to deliver comprehensive customer support across multiple channels. The goal is to assist every customer who contacts the service desk in a timely and professional manner. This means responding to enquiries, offering guidance, and conducting verification checks.

Responsibilities

1. Provide prompt and professional customer support via multiple channels, including phone, email, and chat, in a timely and efficient manner.
2. Act as a knowledgeable resource regarding Digidentity products, offering guidance and assistance to customers as needed.