Job Description

Customer Service requires:

  • 4+ years' customer service experience
  • Proficiency in the use of computer to navigate between different websites, effective communication, time management, problem-solving, and active listening.
  • Empathy to understand provider frustration, problem-solving, and active listening.
  • Experience with Microsoft Office products
  • High school diploma/GED

DUTIES:

  • Responsible for answering inquiries via phone, email, and fax, ensuring overall provider satisfaction. I
  • Enter data in PC system

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