Customer Service Rep Team Lead-Mxg

Headquartered in Fort Worth, TX, TTI, Inc. is the world's leading authorized distributor of passive, connector, electromechanical and discrete components.Just celebrating its 50th anniversary, this Berkshire Hathaway company is ever-growing and has over 100 locations in North America, Europe, and Asia!
Join a winning team in a growing global organization!
_**_ What our Team Lead will do:_**- Effectively supervise and ensure the optimal operation of the Customer Service team members by holding them responsible for meeting management initiatives, expectations, discipline policies, provide ongoing instructions and implementing processes and procedures.
- Ability to lead, provide training and assistance to the CSR Level I and II positions.
- Oversee day-to-day CSR team performance and workflow to guarantee exceeding the continuously evolving service expectations of the customer base, thereby enhancing the overall TTI customer experience.
- Make sure CSRs understand t...