Job Description
Our client, a Solon based manufacturer, is seeking a Customer Service Rep to join their team. As a Customer Service Rep, you will be part of the Customer Support Department supporting the customer care team. The ideal candidate will have excellent communication skills, empathy, and problem-solving abilities, which will align successfully in the organization.
**Job Title:** Customer Service Rep
**Location:** Solon, OH
**Pay Range:** $20/hour
**Shift: 9:30am - 6pm**
**What's the Job?**
+ Respond to customer's requests, concerns, and complaints
+ Handle high volume calls and emails efficiently
+ Provide order inquiry and inventory status updates
+ Follow up on shipped orders and resolve issues promptly
+ Research and resolve customer complaints to ensure satisfaction and retention
**What's Needed?**
+ Two or more years of business experience with significant exposure to Customer Service
+ Computer li...
**Job Title:** Customer Service Rep
**Location:** Solon, OH
**Pay Range:** $20/hour
**Shift: 9:30am - 6pm**
**What's the Job?**
+ Respond to customer's requests, concerns, and complaints
+ Handle high volume calls and emails efficiently
+ Provide order inquiry and inventory status updates
+ Follow up on shipped orders and resolve issues promptly
+ Research and resolve customer complaints to ensure satisfaction and retention
**What's Needed?**
+ Two or more years of business experience with significant exposure to Customer Service
+ Computer li...
Ready to Apply?
Take the next step in your AI career. Submit your application to ManpowerGroup today.
Submit Application