Job Description

A global technology company is seeking a Customer Service Program Manager to enhance customer support operations for a digital telco brand in the MENA region. The successful candidate will drive vendor management, oversee performance metrics, and work cross-functionally to improve customer experiences. Ideal for someone with 8-10 years in vendor management, customer service process design, and a solid understanding of digital-first service models. Join the team and shape the future of customer support in a fast-paced environment.
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