Customer Service

Are you passionate about delivering exceptional customer service and ready to grow your career with a company that truly values its people? Peak Support is looking for talented Customer Service Associates to join our team in the Philippines as Benefits & Verification Specialist and Patient Care Coordinator.

Benefits & Verification Specialist

The Benefits & Verification Specialist plays a critical role in protecting revenue integrity by ensuring all therapy services are properly authorized, verified, and financially cleared prior to treatment. This position serves as the insurance clearance gatekeeper for all Physical Therapy, Occupational Therapy, and Speech Therapy referrals, ensuring accurate benefits verification, authorization procurement, and documentation attachment to claims prior to billing submission.

• Insurance Eligibility & Benefits
• Authorizations & Referrals
• Claims Support & Documentation
• Payment Posting & Reconciliati...