Customer Service

Required Qualifications:

• College Graduate
• With knowledge in MS Office, with experince on the same field (sales, communicating with clients).
• Doing quotations sample.
• Strong communication and interpersonal skills.

Job Summary

We are seeking a friendly, professional, and customer-focused Customer Service Representative to join our team. The ideal candidate will handle customer inquiries, resolve complaints, process orders, and provide information about products and services to ensure a positive customer experience.

Key Responsibilities

• Respond to customer inquiries via phone, email, chat, or in person
• Resolve product or service problems by clarifying issues and determining the best solution
• Follow up with customers to ensure issue resolution
• Escalate complex problems to the appropriate department
• Provide product and service information to customers
• Maintain a pro...