Job Description

Leading Furniture Manufacturer is looking for a full-time Customer Service & Order Entry Administrator.

FULL TIME JOB. MUST BE AVAILABLE TO WORK 40 HOURS A WEEK.
NO CASH JOBS. SIN REQUIRED.


Location: North York (Keele and Steeles)  


Shifts available: Morning shift: Mon-Fri _ 9am-5pm


Job Responsibilities:

  • Ensure all information on orders is as accurate as possible. Cross check orders before updating the system.

  • Ensure log is updated with proper information from the customers.

  • Communicate with Canadian and US dealers regarding questions on orders.

  • Confirm additions and or deletions are possible, through change order portal.

  • Investigate and process all deficiencies (no charge, 50/50 and PSR’s) in a timely manner. Through ECR Portal

  • Convey all information/ response to questions to the dealer in a timely and courteous manner.

  • Acknowledge all emails ...

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