Customer Service Operator

Customer Service Operator Location: Bathgate About Us: At Pollock Scotrans Ltd, we are committed to delivering excellence in logistics and transport services. Our team is dedicated to maintaining high standards of compliance and operational efficiency. Join us and grow your career in a supportive and expanding business environment. We foster a strong culture of teamwork and continuous improvement. Job Description: We are currently looking for Customer Service operators to join our team at the Bathgate depot. In this role, you will play a key part in supporting our customers and ensuring the smooth day to day operation of our services. Key Responsibilities: Collaborate closely with customers and drivers to ensure the smooth and efficient running of daily transport operations. Coordinate daily service reports and assist with general administrative tasks. Respond promptly to customer transport enquiries via phone, email, and in person, providing accurate updates on deliveries and collecti...