Customer Service Operations Intern (Institutional Support), Springer Nature Opening Doors Programme

Customer Service Operations Intern (Institutional Support), Springer Nature Opening Doors Programme

Are you looking for an internship that provides hands-on experience in customer service operations within the Customer Service - Institutional Support and the chance to make connections at one of the largest publishers of education and research content?

The Springer Nature Opening Doors internship in Customer Service Operations is a paid opportunity in Heidelberg, Germany, for students and recent graduates to gain experience in research, education and science publishing through operational customer service support and continuous improvement initiatives.

Many perspectives and lived experiences remain underrepresented in the publishing industry. This underrepresentation has historically affected a wide range of groups, including Black people, Indigenous people, and people of colour, first-generation university students, people from socio-economically disad...