Customer Service & Operations Generalist

Salary Range: $1200 - $1800 per month

Overview

We are seeking a reliable, customer-focused professional to support our self-storage operations. This role is ideal for a strong communicator with excellent customer service skills, solid technical aptitude, and the flexibility to assist across multiple areas of the business. In addition to handling customer calls, this position includes administrative and operational tasks during periods of lower call volume.

Key Responsibilities

• Answer inbound phone calls and assist customers with:
• Bill payments and payment processing
• Explaining billing statements and account details
• Resolving general customer inquiries related to self-storage facilities
• Provide professional, friendly, and clear communication at all times
• Accurately document customer interactions and updates in internal systems...