Job Description

Benefits
  • $3,200 + Bonus
  • 5 Days Work Week
  • Walking Distance from MRT
  • Stable and Established Company
  • Opportunity to Develop Operations & Communication Skills

Our Client, one of Singapore's most dependable EV charging contractors, is inviting qualified candidates to fill the position as Customer Service & Operations Coordinator.

Responsibilities
  • Customer Service & Case Coordination
    • Serve as the first point of contact for new customer enquiries by responding promptly, confirming requirements, answering questions, and recording all interactions in the system.
    • Coordinate and schedule site surveys based on customer availability.
    • Manage the customer journey from enquiry to project completion, including survey, quotation, installation, and completion.
    • Proactively follow up on outstanding enquiries and ongoing...

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