Customer Service Officer

Are you an experienced Customer Service professional who enjoys building strong relationships, managing customer orders, and working in a fast-paced manufacturing environment?

We are partnering with a well-established Australian manufacturing business seeking a Customer Service Representative to join their team. This is a fantastic opportunity for someone who thrives on delivering exceptional customer experiences while coordinating orders, logistics, and stakeholder communication.

About the Role:
Reporting to the Customer Service Manager, you will play a key role in supporting customers from initial enquiry through to delivery, ensuring a seamless and positive customer experience.

Key responsibilities include:

• Managing customer enquiries via phone and email
• Processing customer orders and quotes accurately and efficiently
• Maintaining customer records and product information within the CRM/ERP system
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