Job Description
Our goals - Your path
- Handle incoming calls, orders, inquiries, and complaints promptly.
- Process orders, invoices, and credits accurately.
- Provide support to customers, branches, and other teams.
- Liaise with freight providers and logistics teams.
- Manage stock replenishment and back orders.
- Ensure timely delivery and order fulfillment.
- Data entry and record keeping.
- Prepare reports and documentation.
- Maintain organized filing systems.
- Provide excellent customer service and support.
- Work effectively as part of a team.
- Follow company policies and procedures.
Your expertise - Our strength
- Experience with Export orders
- Previous experience within Customer Service/Call Centre or similar role.
- Have a strong understanding of Customer Service principles.
- Be self-motivated, quick leaner, with a can-do attitude.
Ready to Apply?
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