Customer Service Officer - Spring Racing Carnival

• Working at the iconic Flemington Racecourse
• Attractive pay, including paid training
• Shifts for all four race days

We are looking for dedicated and personable Customer Service Staff to join our team supporting the Spring Racing Carnival for 2026. Multiple temporary assignments are available, every application will be considered.

As a Customer Service Officer, you will be responsible for providing exceptional customer service, taking and processing bets, operating wagering terminals, overseeing EBT machines, and handling cash transactions. This is not a food and beverage assignment.

Responsibilities

• Greeting and assisting customers in a friendly and professional manner
• Taking and processing bets accurately and efficiently
• Operating wagering terminals and 'stand alone' EBT machines
• Overseeing cash handling procedures and reconciliation
• Resolving customer inquiries and issues in a timely ...