Job Description

Customer Service Officers (Full time)


The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.


Work Hours


As a Customer Service Officer, you’ll benefit from a structured 5-day workweek, including one weekend day, designed to support a healthy work-life balance. Here’s what a typical week looks like:

  • Weekdays: 12:30 PM to 9:30 PM (inclusive of a one-hour meal break)
  • Saturday or Sunday: 8:30 AM to 6:30 PM (inclusive of a one-hour meal break)
  • Days Off: Enjoy one weekday and one weekend off each week.
  • Team Collaboration: Participate in an engaging, collaborative 2-hour team meeting each week to brainstorm, share insights, and grow together.


Work Location


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