Job Description

Scope
  • To execute daily operations in accordance to the processes and procedures established

  • To report any service related issues, escalations or failures to the supervisor

  • To liaise and follow up with customers on the delivery status

  • To perform proper follow up procedures on all expedited shipments

  • To perform all reporting in a timely and appropriate manner

  • To work collaboratively with the warehouse and transport team to ensure seamless information flow and accuracy in the shipments

  • To update shipment status into the system
    • Requirements
  • Minimum GCE ‘O’/ ‘N’ Level, with at least 1 year of relevant experience in Customer Service/ Admin in the Logistics industry or a related industry

  • Good working knowledge in Microsoft Office

  • Good interpersonal, co-ordination and organisational skills

  • Possess a positive work attitude and problem solving skills

    • <...

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