Job Description

**Position:**

Customer Service Officer



**Job Description:**



What You’ll Be Doing

• Responsible for system-related work – SO entries, maintenance, shipment release & inventory management.

• In close collaboration with Field Sales, Inside Sales (IS), Quote Specialist / Marketing, Warehouse and Logistics.

• Responsible for overall Customer management as well as handling RMA (customer returns).

• Work closely internally with Field Sales and Inside Sales on Pre-Order & Order Entry.



What We Are Looking For

• Diploma or Degree in any fields.

• At least 3 years of experience in customer service (order management), sales administration or buyer role.

• Possess excellent communication and interpersonal skills.

• Proficient with Microsoft office software, especially for Excel (Pivot, VLOOKUP).

• Customer-service oriented, analytical and problem-solving...

Ready to Apply?

Take the next step in your AI career. Submit your application to Arrow Electronics today.

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