Customer Service Officer

Are you a people‑focused problem solver who thrives in a supportive, down‑to‑earth team environment? We’re looking for a Customer Service Officer to join a growing, Queensland‑owned service-based company. This is a fantastic opportunity to be part of a close‑knit, engaged team that values collaboration, reliability and great customer experiences.

Hours: 8:00am – 4:30pm, Monday to Friday

Bonus: 12:00pm finish every second Friday!

About the Role

As a Customer Service Officer, you will be the first point of contact for customers and play a key role in ensuring smooth, positive interactions. Your day will include:

• Responding to incoming calls and assisting with customer account enquiries
• Making outbound calls as required to follow up on customer matters
• Managing and responding to email enquiries
• Coordinating service connections and disconn...