Customer Service Officer (Multiple Positions)

DELIVER QUALITY CUSTOMER EXPERIENCES TO YOUR COMMUNITY

Are you passionate about helping others? Do you thrive in a fast-paced environment where no two days are the same? Here’s your chance to make a real difference in the Toowoomba Region by providing exceptional customer service to the people who call our community home.

Join the Customer Experience and Engagement Branch

At Toowoomba Regional Council, our Customer Experience and Engagement team plays a vital role in keeping our community informed, connected and supported. Whether it’s through customer service, internal comms, media liaison, marketing or engagement — we’re driven by a shared mission: to create great experiences for everyone we serve.

You’ll join a diverse and passionate group of professionals who care deeply about the Toowoomba Region and the people in it. Together, we make communication meaningful — and customer service personal.

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