Job Description

Responsibilities
  • Handle customer enquiries via digital channels (webforms and live chat).
  • Provide prompt and accurate resolutions while meeting service KPIs.
  • Assist customers with billing enquiries, account opening/closure, high consumption cases, and bill adjustments.
  • Process payment arrangements, including instalment plans, payment deferments, and related requests.
  • Maintain accurate records and follow up on customer cases where required.
  • Support daily operations and perform other administrative duties as assigned.
Application

Interested applicants may email resume to

Chooi Kelly (CEI Registration No: R )

Recruit Express Pte Ltd (EA: 99C4599)

We regret only shortlisted candidates will be contacted

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