Job Description
Position: Customer Service
Salary: RM 1,900 – RM 2,800
Work Schedule: 6-day rotational shift (includes weekends and public holidays)
Job Scope:
- Handle inbound and outbound customer calls professionally.
- Respond to customer inquiries via phone, email, or chat.
- Resolve customer complaints and provide appropriate solutions.
- Maintain accurate records of customer interactions.
- Ensure high customer satisfaction and service quality.
Job Criteria / Requirements:
- Minimum qualification: SPM / Diploma (fresh graduates are welcome).
- Good communication skills in Bahasa Malaysia and English.
- Customer-focused with a polite and professional attitude.
- Able to work in rotational shifts including weekends and public holidays.
- Previous customer service experience is an advantage but not mandatory.
Location: Iskandar Puteri
Intake / Joining Date: 25/2/2026
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