Job Description
Customer Service Advisor
Location: Dinnington
Hours: Full Time, Monday to Friday
Pay: £13.23 P/H
Contract: Temporary ongoing, with an immediate start available
Are you passionate about delivering outstanding customer service? Do you thrive in a fast-paced environment where no two days are the same?
The Role
As a Customer Service Advisor, you'll be the first point of contact for customers, handling a variety of enquiries and ensuring every interaction is professional, efficient and positive.
Key Responsibilities
Answer inbound customer enquiries via telephone and email.
Deliver excellent customer service in a busy, fast-paced contact centre environment.
Resolve customer queries at the first point of contact wherever possible.
Accurately update customer records and document all interactions.
Liaise with engineers and internal departments to ensure issues are resolved efficiently.
Build positive relationships with cust...
Location: Dinnington
Hours: Full Time, Monday to Friday
Pay: £13.23 P/H
Contract: Temporary ongoing, with an immediate start available
Are you passionate about delivering outstanding customer service? Do you thrive in a fast-paced environment where no two days are the same?
The Role
As a Customer Service Advisor, you'll be the first point of contact for customers, handling a variety of enquiries and ensuring every interaction is professional, efficient and positive.
Key Responsibilities
Answer inbound customer enquiries via telephone and email.
Deliver excellent customer service in a busy, fast-paced contact centre environment.
Resolve customer queries at the first point of contact wherever possible.
Accurately update customer records and document all interactions.
Liaise with engineers and internal departments to ensure issues are resolved efficiently.
Build positive relationships with cust...
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