Job Description
Your Contribution:
As a Customer Service you will be doing the communication, follow ups and looking at EDI to understand the needs of the customer, managing the customer portal, understanding the requirements and KPIS on the scorecard, understanding the internal process and how impacts the scorecard tracking the issues, go back to the root cause.
Analyze, submit, verify and communicate release requirements.SAP data management with ability to create customer master records and schedule arrangements for new part numbers.Create and maintain customer material information records and customer-specific work instructions.Responsible for processing shipments and invoices.Review and maintain customer website information (as needed).Compare price list provided by Sales against pricing in the scheduling agreement.Update pricing in the scheduling agreement ASN text. Review and troubleshoot th...
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