Job Description

Position: Customer Success Associate


Location: Mumbai


️ Working Days: Monday- Friday


Experience Required: 1-4 years


Salary: upto 8 LPA


Key Responsibilities

  • Support enterprise client onboarding and day-to-day platform management
  • Serve as the primary point of contact for assigned accounts
  • Coordinate with internal product, tech, and delivery teams to resolve client needs
  • Document client requirements, use cases, and feedback
  • Assist in demo preparation and support pre-sales cycles
  • Build deep product knowledge across clients‘ core modules


What They Will Grow Into

  • Leading product demonstrations for enterprise prospects
  • Building and presenting product, and solution narratives
  • Representing clients in C-suite discussions and strategi...

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