Job Description

Customer Service Manager (Real Estate)
Location: Quezon City
Work Setup: On-site
Employment Type: Full-time
Job Summary
We are seeking an experienced Customer Service Manager to lead the customer service operations of a leading real estate company. The ideal candidate must have a solid background managing customer service or customer relationship management (CRM) teams within the real estate industry. This role is responsible for overseeing client concerns, billing inquiries, after-sales support, and customer satisfaction while ensuring exceptional service delivery throughout the customer journey.
Key Responsibilities
  • Lead and manage the Customer Service team to deliver exceptional support to property buyers, homeowners, and clients.
  • Oversee the resolution of customer inquiries, requests, complai...

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