Job Description

The Great Escape Room is a growing company and we are opening a new location in Pigeon Forge! We are in need of an energetic team with great customer service skills who has in interest in entertainment and Game Rooms. The ideal candidate for the Customer Service Manager position will spearhead this team. Must be available to work Weekends and Evenings. 

The Great Escape Room offers a variety of opportunities for employees to grow and a dynamic work environment that encourages its team to work together.

The Customer Service Manager is responsible for the general oversight of employees and administrative duties for their location.  

Job duties include but are not limited to the following:

+ Interviewing and selecting staff members who will best contribute to the location

+ Scheduling staff on a weekly basis for their work shifts

+ Ensuring great customer service

+ Social media posting

+ Ensuring locat...

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