Customer Service Manager

Ingenico is the global leader in payments acceptance solutions. As the trusted technology partner for merchants, banks, acquirers, ISVs, payment aggregators and fintech customers our world-class terminals, solutions and services enable the global ecosystem of payments acceptance. With 40 years of experience, innovation is integral to Ingenico’s approach and culture, inspiring our large and diverse community of experts who anticipate and help shape the evolution of commerce worldwide. At Ingenico, trust and sustainability are at the heart of everything we do.

Role Overview:

We are seeking an experienced and proactive Customer Service Manager to strengthen our customer support team while driving strategic service improvement projects. This role combines operational leadership with project-based thinking to elevate customer satisfaction and streamline service delivery across the organisation.

Core Responsibilities:

Customer Service Leadership...