Job Description

ROCKWOOL Group is seeking a Customer Service Manager in Hulu Kelang, Malaysia. The role involves managing the Customer Service team, ensuring efficient order processing, communication, and adherence to operational procedures while delivering unbeatable customer service. Ideal candidates should have 5 years of experience, preferably in manufacturing, and proficiency in Microsoft Office and SAP CRM. Strong leadership and management skills are essential for this position, which also requires the ability to travel within the region.
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