Job Description
Company
Country View Resources Sdn Bhd – Nusajaya, Johor
Responsibilities
- Oversee the entire handling over of vacant possession (VP) process i.e. keys arrangement, checklist, forms, VP handbooks and VP kits.
- Ensure handing over is done as per schedule.
- Conduct briefing to purchasers on VP and defect submission process.
- Respond to the purchasers' feedbacks / queries in tactful manner.
- Follow up closely with purchasers regarding complaints, project defects and rectification requests, provide suggestions/solutions and make sure purchasers are satisfied with the outcome.
- Work closely with project team to ensure repair works are done according to schedule.
- Conduct report to follow up on project rectification status, update and participate in joint / preinspection of property with purchasers.
- Plan and ensure daily smooth running of Customer Service Office.
Qualifications
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